Water Damage & Restoration

Water Damage & Restoration in Massapequa

You never quite understand just how powerful water can be until you experience some form of water damage first hand. Flood damage can occur in just a few minutes – it is scary how fast the water can rise.

All it takes is one burst pipe, and you are waking up to a nightmare. And, if not dealt with correctly, it can be a never-ending nightmare. The biggest problem when it comes to basement water damage is that the longer the water sits there and stagnates, the worse the potential issues later.

The biggest problem when it comes to a flooded basement is that it can be hard to get the area completely dry. A sump pump is a good place to start, but it really only cleans up the water that can drain off.

Complete basement water removal is about more than just cleaning up the visible water. It is also about cleaning up every trace of moisture. Basements lack the light and air required to properly dry out carpets and flooring.

With carpets, rot can set in quite quickly. The moist conditions are also ideal for the formation of mold.

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What do I Do if I Have Water Damage in Massapequa?

If you are in Long Island, you can call us in to have a look for you and give you an obligation- free quote. As the best restoration company in the area, we will get things back into shape in next to no time. However, there are a few emergency procedures that you should follow first. Where is the Water From?

Where the water comes from will depend on how the cleanup must proceed. Flood waters can contain some nasty bugs, and so can sewerage water. It is better that you don’t go wading around in either of these cases. (Not that you would want to anyway.) These cases also require special  handling – the moisture must be removed and the area professionally disinfected.

Where is the Water From?

Where the water comes from will depend on how the cleanup must proceed. Flood waters can contain some nasty bugs, and so can sewerage water. It is better that you don’t go wading around in either of these cases. (Not that you would want to anyway.) These cases also require special handling – the moisture must be removed and the area professionally disinfected.

Limit the Damage

 Start by switching off the water mains, if a burst pipe is the cause of the issue.
 Switch off any appliances. If the appliances are in the water, it is better to switch off the
main electricity before trying to get to them and switch them off.
 If it is safe to do so, remove the dry items as soon as possible. So, take your paintings off
the wall, and remove any furniture that you can. If the water was clean, to begin with,
you could start removing items where possible.

 With sewage damage, there is a serious risk of bacteria being spread from the water, so it
is best to leave everything as it is until a professional arrives. If you have fans in the
home, switch them off, so the bacteria has less chance to spread.

Call in the Experts

When it comes to claiming from your insurance, you will need to have a professional quote to work from. You also want to understand what your best options are in terms of restoration. We will come in and assess the situation for you, no matter what time of day or night you call. With water damage, every second counts and so we are on call 24/7, every day of the year. A highly  experienced technician will be dispatched immediately to assess the damage and come up with a plan to restore your home to normal again as quickly and efficiently as possible. We will give our assessment and let you know what your best options are.

Call Your Insurance Company

Once you understand the extent of the problem and have a quote to fix it, you can proceed with calling your insurance company. They will tell you exactly what steps you will need to take to proceed with your claim. We can help you with this task.

What Happens Next?

Once our team is on site, we will:
 Classify the water category in terms of IICRC standards.
 Assess whether or not there has been structural damage to the walls or foundations of the home.
 Take the damaged furniture, carpeting, wood paneling, etc. out.
 Drain off as much water as possible.
 Then come in with industrial strength fans, dehumidifiers and subfloor drying devices to
ensure that the area is completely moisture-free.
 Perform a daily monitoring of the situation.
 Take measures to ensure that the area is properly disinfected and that mold growth is
prevented.
 Remove any remaining damp odor from the area and use industrial strength air
fresheners to get it smelling pleasant again.
 Make repairs as necessary, such a replacing the drywall, repairing tiles and flooring and
repainting as necessary.
 Finally, when everything is done, we will help you move your furniture back to where it
should be.

Service Excellence

You do not want to play around when it comes to water damage. The longer the water is left to stagnate, the worse the potential damage will be. A waterlogged basement is a health hazard and a risk to the structural integrity of your home. At First Response, we understand that every second wasted means more damage to your home. We do everything within our power to dispatch our fully trained technicians immediately. They have the training and tools to properly assess the situation and to give you the best possible solution. All of our technicians are fully IICRC-certified and experienced, so you can rest assured that you are getting the right advice. They will monitor the situation on a daily basis and keep your insurance company updated.

We equip our  technicians with the latest, top-of- the-line equipment. This ensures that the job is done as quickly and with as little disruption to you as possible. We will help clean up the damage and repair your home. Your home will look as good or better than it did before the damage – that is what we pride ourselves most in. When you have water damage, you need professional help, or the situation can turn nasty fast. Call us and let us restore your home for you.